Services
Six outcomes, not a capability list
Most agencies list what they can do. We would rather be judged on what changes after we leave. Each of these is scoped, deployed and measured.
What you actually get
01
Enquiries answered in minutes, not days
Every call, form and message gets a response and a qualification before it cools. Measured as response time, not as effort.
02
Quotes that go out the same day
Pricing pulled from live catalogue and stock, draft order created for a one click approval. Measured as quote turnaround.
03
Admin removed from the middle
Rekeying, chasing and reconciling become pipeline work. Measured in hours returned per week.
04
Systems that stay up
Immutable releases with rollback, monitoring and alerts that name the cause. Measured as uptime and recovery time.
05
Numbers you can act on
Reporting assembled automatically, daily not monthly. Measured as decisions made from evidence.
06
One accountable owner
Each system has a named owner and a defined outcome. Measured against the outcome, not the ticket count.
The same work, before and after.
How an engagement runs
We are not a retainer for enthusiasm. Every engagement starts with a systems audit that produces a shortlist of work worth doing, in the order it pays back. Then we build one system at a time, verify it from outside the estate, and keep it running.
What an audit produces
- The two or three jobs worth automating first
- The jobs to leave alone, and why
- What each one is worth in hours or revenue
- A build sequence and a fixed scope per step
How we work
- Fixed scope per system, not open ended hours
- Deployed in weeks with rollback on every change
- You own the accounts, the code and the data
- Handover documentation as we go, not at the end
How the work moves once the system is in place.
Next Step
Find out which two systems to build first.
Twenty minutes, no obligation, and we will tell you what not to automate as well.